How to I refund a partial order?
Question
An order accidentally purchased 5 adult tickets when they really needed 3 adult and two child. I adjusted two of the tickets on the order by moving them to a different ticket category. Will their card be refunded the difference? The two below were Adult and are now Child. I used the Move function.
Solution
To refund the order you’ll need to go under WooCommerce > Orders and edit the order.
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- I believe this is the one? https://www.pelicanhill.
com/wp-admin/post.php?post= 42967&action=edit - From there you can press Refund and then add the amount you’d like to refund along with the reason here:
- I believe this is the one? https://www.pelicanhill.